Privacy Policy

Last updated: 2 July 2026

This policy explains how Ember Ridge ("we," "us") collects, uses, and protects your personal data when you use emberridgeuk.com or submit an enquiry through our booking system.

Who we are

Ember Ridge is operated by Connor Fugeti, trading as Ember Ridge, based in the UK. Contact: emberridgeuk@outlook.com

What we collect

When you book a consultation or submit an enquiry, we collect: your name, email address, clinic name, and any details you provide in the enquiry form. We do not collect payment information through this site.

Why we collect it

We use this information solely to respond to your enquiry, schedule a consultation, and follow up about our services. We do not sell, rent, or share your data with third parties for marketing purposes.

Legal basis

We process your data on the basis of legitimate interest (responding to a business enquiry you initiated) and, where applicable, consent (if you opt in to follow-up communications).

Where your data is stored

Enquiry and booking data is stored in our CRM platform (GoHighLevel), which applies its own security and data protection measures. We do not store your data on this website itself beyond the point of submission.

How long we keep it

We retain enquiry data for as long as necessary to respond to your enquiry and, if you become a client, for the duration of our working relationship plus a reasonable period afterward for record-keeping. If you don't proceed, we'll delete your data within 12 months of your last contact with us unless you ask us to remove it sooner.

Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, and to object to or restrict how we process it. To exercise any of these rights, contact emberridgeuk@outlook.com.

Cookies

This site does not use first-party analytics or advertising cookies.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision.

Contact

Questions about this policy or your data: emberridgeuk@outlook.com

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